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Get in touch
with Brondem

We can help you choose a plan, sort out billing, discuss Enterprise, data questions, or a technical issue in your account.

Contact us Contact channels
Describe your question

Choose a topic, leave your email, and briefly explain the task. We use this data only to reply to your request.

Choose a topic and we will suggest what to include in your message.

Do not send passwords, private keys, API tokens, or banking data. Brondem does not store bank card data.

Message sent

Message sent. We will reply to the provided email.

Write in the most convenient way

Email us or use the form on the site. Both options work for Enterprise, billing, contract terms, data, and technical questions.

Email
[email protected]
Enterprise, billing, documents, data
Form
Describe the task on the site
Good for plans, data, and custom processes
Contact channels: Email and the form are the standard ways to contact Brondem. For a faster reply, include the company, plan, vacancy, or question context.

Not sure where to start?

You can discuss Brondem for initial candidate screening, Telegram interviews, AI reports, candidate tracking for a small business, or an Enterprise process.

I want to try Brondem

Create an account and check the candidate flow on your first interview.

I want to compare plans

Review Free, Starter, Pro, Agency, and extra limits.

Brondem pricing

Need custom terms

Describe the candidate flow, number of recruiters, and non-standard process requirements.

Enterprise request

What you can contact us about

Choose the closest scenario. It helps route the question into the right context: product, billing, support, Enterprise, or a custom process.

Discuss Brondem

We will explain how the flow works from interview creation to candidate completion and an AI report for HR.

Pricing and payments

We can help with Free, Starter, Pro, Agency, Enterprise, and payment history.

Enterprise

We can discuss custom limits, several HR users, a non-standard process, and manual activation.

Technical support

We can help with sign-in, a vacancy, a candidate, an AI report, an interview, or a dashboard error.

Custom process

We can discuss non-standard limits, additional roles, integration scenarios, or manual activation for a large pipeline.

Data and documents

You can ask about access, candidate anonymization, data policies, and contract terms.

What to include in your request

The more precise your first message is, the fewer follow-up questions we will need. This is especially important for billing, interviews, vacancies, and AI reports.

1 Account or company email.
2 Company name and selected plan, if there is one.
3 Vacancy name or link if the question is related to a candidate.
4 A short description of the issue or task.
5 An error screenshot if the issue is visual or technical.
6 Preferred contact format: email or the site form.

Data deletion request

If a candidate wants to delete or anonymize data, they can contact the recruiter or company that sent the interview link, and can also write through the Brondem form above on this page. The request should include the company, vacancy, email, or other details that help find the right session.

For a custom process

Create an account and check the candidate flow on your first interview.

Dashboard

Payments and billing questions

Online payment takes place on the payment provider’s secure page. Brondem does not receive the full card number or CVV/CVC. Contact support with payment status, plan or payment-history questions.

Brondem pricing

Not sure where to start?

How can I get a faster reply?

Choose a topic in the form and briefly describe the context: company, plan, vacancy, candidate, or payment question.

Where should I write about a payment?

For payment status, plan, or payment-history questions, use email or the form with the topic “Pricing and payments”.

How can I discuss Enterprise?

Describe the limits you need, number of recruiters, approximate candidate volume, and process requirements.

What should I include if a candidate interview does not work?

Include the link or vacancy name, what the candidate sees, the step where the problem occurs, and a screenshot if available.

Can candidate data be deleted or anonymized?

Yes. A candidate can contact the recruiter or company that sent the interview link, or use the form on this page. Include the company, vacancy, email, or other details that can help locate the session.

Where can I view the plans?

Current plans and limits are available on the Pricing page. Enterprise and custom terms are discussed manually.